Recall contact & decision log
Keep a defensible chronology of facts, decisions, approvals, contacts and acknowledgements.
- Event entry
- Decision
- Contact
- Handover
During every incident or exercise · Includes blank response fields and action tracking
One check.
One clear answer.
Confirm scope and held-stock status.
Tap an answer to continue
Interactive example · No account needed
A quick check.
Then back to your day.
A clear starting point
Make it your own
Start right here
A little structure.
A more confident shift.
Use one timeline to reconstruct what was known, when it was known and why action was taken. It complements authority forms and the approved procedure.
Make it specific to your site.
Assign a scribe, agree one time zone and load current contacts. Do not send exercise messages to real external recipients.
Recall contact & decision log
Site: ____________________ Date: ______________
Completed by: _____________ Reviewed by: _____________
01Event entry
Record timestamp, recorder and exercise ID.
Record each fact, source and evidence reference.
Separate verified facts from assumptions.
02Decision
Record the decision and options considered.
Record reason, approver and approval time.
Record product, lot and market scope at that time.
03Contact
Record recipient, channel, sender and attempt time.
Record message version and exercise status.
Record receipt, questions and next action.
04Handover
Record open decisions and contacts.
Confirm scope and held-stock status.
Name the receiving lead and handover time.
Close the loop
Reconcile missing acknowledgements, link evidence and lock the final chronology. Convert unresolved entries into owned corrective actions.
Kivloo · kivloo.app/template-library/recall-contact-decision-log
How to use the downloaded checklist
Open the CSV in your spreadsheet app. Adapt the checks, enter your approved criteria and add any missing site requirements. Use the result, action, owner, due date and verification columns to document follow-up.
Keep the original observation when a check fails. Record the corrective action and verification separately so the full sequence remains clear.
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